Privacy Policy

Kron Travel ("we", "us", "our") respects the privacy of our customers and website visitors. This Privacy Policy is created in compliance with the Personal Data Protection Act B.E. 2562 (PDPA) to explain how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect your personal information when you inquire, book a car, or use our services. Such information may include:

  • Personal details: Name, Surname, ID card copy, Driver's license copy (when making a rental contract)
  • Contact details: Phone number, LINE account / Social media handles
  • Service usage: Travel details, preferred rental dates, rental history
  • Technical data: IP Address, Cookies, Browser type (when visiting the website)

2. Purpose and Legal Basis for Processing

We collect and use your personal data under the following legal bases:

  • Contract: To process bookings, create rental contracts, confirm reservations, and provide car rental services to you.
  • Consent: To analyze and improve the website through Google Analytics. You may decline or withdraw your consent at any time.
  • Legitimate Interest: To verify identity, prevent fraud, maintain security, and manage risks related to car rentals.
  • Legal Obligation: To comply with applicable laws, such as taxation laws.

3. Disclosure to Third Parties

We will not sell or rent your personal information to third parties. However, we may disclose your information in the following cases:

  • External Providers: The website uses Cloudflare to deliver the site and Google Analytics to analyze usage after consent. Each provider processes data as necessary and under its own policy.
  • Government Authorities: When required to comply with the law or lawful orders of competent authorities.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by law. For example, rental contract documents will be kept for the duration specified by tax or relevant laws (typically not exceeding 10 years). Once the retention period expires, we will securely delete or destroy your data.

5. Cookies

The website uses necessary storage to remember your consent preferences and loads Google Analytics only after you consent to analytics. Google Ads and Facebook Pixel are not currently installed. You can change or withdraw consent through the cookie settings button at the bottom of the website.

6. Data Subject Rights

Under the PDPA, you have the following rights:

  • Right to Withdraw Consent: You may withdraw previously given consent at any time.
  • Right to Access: Request access to or a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate or outdated data.
  • Right to Erasure: Request the deletion or destruction of your personal data when it is no longer necessary.
  • Right to Object and Restrict Processing: Object to or request restriction of data processing in certain cases.

Exercising some rights may be subject to legal exceptions or may affect our ability to provide services. To exercise your rights, please contact us via the channels below.

7. Data Security

We employ appropriate technical and physical security measures to protect your personal data from unauthorized loss, access, use, or disclosure.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data subject rights, you can contact us at:

  • Phone: 080-798-6880
  • LINE: @Teng Travel7788
  • Address: 1770 Suranarai Rd, Ban Ko, Mueang Nakhon Ratchasima, Nakhon Ratchasima 30000

Last Updated: September 2026